In reality service provision in mental health varies greatly throughout the country and there is often a lack of appropriate resources and facilities. In some areas, services can fall well below the minimum required for true quality care.
In the Getting Help section of Recover.ie, we outline the minimum level of service that should be provided in any sector, as laid down by the Department of Health in a document entitled "Guidelines on Good Practice and Quality Assurance in Mental Health Services".
Any service not meeting the criteria outlined by the Department of Health is below quality and not acceptable and the service user has a legitimate right to complain. We have outlined the complaints procedure that should be used in the Getting Help "Practical Guide to Complaints". Alternatively you can contact Shine to outline your concerns. It is only through creating awareness of the shortfalls in service provision that progressive change can occur.
Covering all areas of Wales, Hafal is an organisation managed by the people we support: individuals whose lives have been affected by serious mental illness.
The Health Service Executive (HSE) took over full operational responsibility for running the country's health and personal social services on January 1, 2005.
Oasis (Online Access to Services, Information and Support) is an Irish eGovernment website developed by Comhairle. The site provides information on the social and civil rights of everyone in Ireland. Oasis provides you with information you may need at various stages in your life. The Service Finder allows you to find public services in your locality and our Frequently Asked Questions section answers questions you may have about public services in Ireland.
The Royal College of Psychiatrists have published a number of "Help is at Hand" leaflets which explain the symptoms and treatment of a range of mental illnesses
DELTA stands for Detection, Education and Local Team Assessment. It aims to reduce the length of time that young people in particular go without treatment by providing education and information.
